Please make sure to follow properly the charging procedure, see How do I charge my ZeTime?
If your battery is draining too quickly after fully charged your device, please see How can I maximize my ZeTime's battery life?
If your device does not charge, please follow the tips below.
- Clean the charging contacts following the instructions, How do I clean my ZeTime?
- Please plug your device into another port. You can also plug your ZeTime to a UL-certified AC adapter.
- Make sure the device is well positioned on the dock and reconnect the USB cable.
- Reset your device manually, How do I reset my ZeTime?