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Why isn't my battery charging?

Please make sure to follow properly the charging procedure, see How do I charge my ZeTime?

If your battery is draining too quickly after fully charged your device, please see How can I maximize my ZeTime's battery life?
If your device doenot charge, please follow the tips below.
  1. Clean the charging contacts following the instructions, How do I clean my ZeTime?
  2. Please plug your device into another port. You can also plug your ZeTime to a UL-certified AC adapter.
  3. Make sure the device is well positioned on the dock and reconnect the USB cable.
  4. Reset your device manually, How do I reset my ZeTime?
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