If you are facing this situation:
- Make sure the charging clip is well positioned on the charging terminals on the back of ZeFit
- Update the driver on your PC
- Try again on different USB port
Articles in this section
- My activity and sleep data are not displayed at the correct time / hours ...
- After syncing my ZeFit, the online dashboard doesn’t show my activity or sleep data ...
- I have reset my ZeFit, but it is still paired with my email / account. How can I unpair it from my account?
- After syncing my data, it seems that my clock type is not saved and resets to 12-hour time format. Why?
- When I click on “dashboard”, I have to log in again…why?
- I receive an error message when trying to change my personal information, what can I do?
- I just tried to upgrade my ZeFit firmware but ZeFit display is stuck on “UPGRADING” ...
- I have installed ZeFit PC software but it shuts down after two seconds ...
- I have installed ZeFit PC software but I am stuck on the welcome page ...
- What are the Windows system requirements?