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After I remove ZeWatch2 from its charger, the screen remains black ...

- Make sure the charging clip was well placed on your ZeWatch2

- Press the RED button to see if your device turns on

- Reboot your device by pressing the RED and GREEN buttons while the device is connected to a power source

Still experiencing some problems? Send an email to support@mykronoz.com  with the following information:

-Your MyKronoz device S/N number (that you can find on the back of the packaging box)

-Your phone or tablet brand and model

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