Welcome to the Help Center


SMS notification is not working despite being enabled in the mobile App ...

[Android users]
- Make sure ZeWatch2is paired to your mobile phone

- Download the latest version of ZeWatch2  Android application available on the Google Play store


[iOS users]
This bug has been fixed. In order to benefit from this feature, please do the followings:

- upgrade your ZeWatch2 with the latest firmware version available. In order to upgrade your ZeWatch2 firmware, download our PC or MAC software on http://app-zewatch2.mykronoz.com/softwareAppDownload and follow the instructions on screen.

- downloaded the latest version of ZeWatch2 iOS app available on the App store

- again, enable the SMS notifications in "Settings" > "Notifications" tab of ZeWatch2 iOS app


Still experiencing some problems? Send an email to support@mykronoz.com with the following information:
- ZeWatch2 S/N number (which can be found on the back of the packaging box)

- ZeWatch2 application version

- Your mobile device brand and model

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request