Welcome to the Help Center


I have an iPhone 5, but when I try to pair my device it always says “FAILED” ...

When you try to pair your ZeFit using a mobile phone, you must make sure that ZeFit display is turned on to initiate the Bluetooth recognition.

Press ZeFit button to light up the display.

If you still experience the problem:

- make sure your Bluetooth is turned ON

- make sure you have Wifi / 3g

- reset your iPhone

Was this article helpful?
1 out of 11 found this helpful
Have more questions? Submit a request