If you encounter some difficulties pairing or syncing your device since the latest update of our application, please follow these steps:
Step 1: Open the app, go to "Settings", tap "unpair"
Step 2: Then log out from the app
Step 3: Go into the Bluetooth settings of your phone and "unpair" ZeCircle device
Step 4: Upgrade your device with the latest firmware version available. To do this, you simply have to follow these steps :
- Download and install ZeCircle PC or MAC software available on MyKronoz website
- Plug ZeCircle into the USB port of your computer and follow the instructions on screen to upgrade your ZeCircle firmware
Step 5: After a successful firmware upgrade, log into the app, and do the pairing process again