- Open the ZeFit2 app
- Press the syncing button on the top right hand side
TIPS
If you still experience some problems:
- Make sure you have Wifi / 3G network
- Reboot your ZeFit2 manually
- Reset your mobile device
TIPS for iPhone users: Double press the Home Button and remove the window corresponding to ZeFit2 App
Otherwise, send an email to support@mykronoz.com indicating:
-Your MyKronoz device S/N number (that you can find on the back of the packaging box)
-Your MyKronoz device D/N number (that you can find in the Help section of your app or on the bottom right side of the homepage of our PC and MAC software)
-Your phone or tablet brand and model
-Its Android, IOS or Windows Phone version
-Your IOS, Android or Windows Phone App version
-The email address you have used to register
-A screenshot of your app's dashboard and a photo of the watch showing the data