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I cannot receive calls - What can I do ?

Please make sure you have paired your device via Bluetooth 2.1 to support voice and audio features:

- Press the RIGHT button to light up the display

- Press and hold the LEFT BUTTON, an icon on ZeWatch3 will appear followed by a beep

- Go to your cellphone Bluetooth settings, turn it ON and select ZeWatch3 in the list of available devices

- A phone icon will appear on ZeWatch3 homepage, and the status "Connected" or "Paired" on your mobile device will confirm successful pairing

Still encounter some issues? try this:

- Reset your device manually by pressing the LEFT and RIGHT buttons simultaneously

- turn your phone's Bluetooth ON and OFF

- In your phone's Bluetooth settings, forget or unpair ZeWatch3 

- If the problem remains, we invite you to reset your phone

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