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My ZeFit2 Pulse is already connected to another account, what should I do ?

If you don’t know the logins of the previous user, please send us (support@mykronoz.com) a screenshot including the D/N number that appears below the error message. This D/N number will allow us to track with which email address your MyKronoz device is connected, and if needed, to unpair it from this account.

 

[PC / MAC users]

The D/N number can be found on the bottom right-side of the Software welcome page

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