When you are trying to pair your ZeRound, it is possible to get the message “Failed” in these situations:
- Situation 1 – Incompatibility between your watch and your iOS device
ZeSplash2 is compatible with select Android 4.3+ devices that support Bluetooth 4.0 connectivity.
- Situation 2 – Bluetooth is out of operating range or instability of internet connection
Bluetooth operating range is around 5 meters, please make sure your ZeRound is within this limited range while you are trying to pair it to your mobile device; A good quality and stability of internet connection (3G/4G or Wifi ) is required while pairing.