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It seems the number of steps I have done is inaccurate, what can I do?

If you feel that this number is inaccurate (too low or too high)

  • make sure you have enter your correct height while signing up
  • make sure you are wearing ZeWatch4/4HR on your non-dominant wrist and not too lose

Also, be advised that ZeWatch4/4HR is equipped with an accelerometer, if your arm doesn't move, the activity tracker won't count any steps.


My ZeWatch4/4HR counts some extra steps while I am not walking.

Since ZeWatch4/4HR is equipped with a motion sensor, there is a likelihood that on a bumpy road, of if your hands are moving, the tracker counts a few extra steps.

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