It may be necessary to reset your MyScale in order to resolve any malfunctions or simply to reset the device to its original settings.
To reset MyScale :
1. Open the MyKronoz App
2. Select Settings tab
3. Select Device management
4. Tap on the scale visual or + icon and select Reset
5. Follow the instructions on-screen
This operation will delete all user profiles and restore all settings to their factory defaults.
To reboot your MyScale, press the button at the back of the device. This procedure is useful to fix miscellaneous bugs (device not recognized, frozen screen...).