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Welcome to the Help Center
Before placing the order
Which band size is the correct one for my smartwatch?
What is included in the packaging?
What are the payment methods supported?
How long does it take for my order to be delivered?
How do I enter my credit card information?
How do I choose the colour or size of the product?
After placing the order
Why I cannot log into the web shop with my Mobile App account credentials?
What does the warranty cover?
How does the 15-days money back guarantee works?
How can I return the product?
How can I follow up the status of my order?
Which smartphones are MyKronoz devices compatible with?
Is the API or SDK available for MyKronoz products?
Which retailers sell MyKronoz products in my country?
How to clean my device?