MyScale

GETTING STARTED

• Product overview
• System requirements
• Charging

SETUP

• Where should MyScale be placed?
• How to set up MyScale with no existing account?
• How to set up MyScale with an existing account?
• How do I join a scale already paired?
• How do I setup the scale for multiple users?

WEIGHT, BODY COMPOSITION & HEART RATE

• How can I change the weight and body composition units displayed on the MyKronoz App?
• How can I change the units displayed on MyScale screen?
• How does MyScale measure heart rate?
• How does MyScale measure body composition?
• What are the normal ranges for body composition?

MORE ABOUT MYSCALE

• Displays
• Who can use MyScale?
• What does MyScale measure?
• How to get accurate data?
• Do I need to have my smartphone nearby before each weigh-in?
• Measurement range and accuracy

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MYKRONOZ APP

• How do I download the MyKronoz app?
• Which devices are compatible with MyScale?
• Switching between your MyKronoz devices
• Sharing data via Google Fit
• Sharing data via Apple health

MAINTENANCE AND CARE

• Release notes
• How do I charge MyScale?
• How do I clean MyScale?
• How do I know if my scale is up to date?
• How do I dissociate my account with the scale or remove other users associated to MyScale?
• How to reset MyScale?

TROUBLESHOOTING

• MyScale doesn’t turn ON. What should I do?
• The setup process fails or I can't connect to Wi-Fi. What should I do?
• My scale doesn't measure body composition. What should I do?
• No data is synced with my account. What should I do?
• My weight data seems inaccurate. What should I do?
• MyScale doesn't recognize me. What should I do?

SAFETY

• Can I use MyScale if I’m pregnant?
• Can I use MyScale if I have a pacemaker?