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  1. Welcome to the Help Center
  2. MyScale
  3. TROUBLESHOOTING

TROUBLESHOOTING

  • MyScale doesn’t turn ON. What should I do?
  • The setup process fails or I can't connect to Wi-Fi. What should I do?
  • My scale doesn't measure body composition. What should I do?
  • No data is synced with my account. What should I do?
  • My weight data seems inaccurate. What should I do?
  • MyScale doesn't recognize me. What should I do?